Shipping & Delivery 3 Why is my parcel stuck in transit for days? Why has my order tracking status not been updated? What should I do? What shipping couriers does Fandom Gift use?
Orders 4 How do I cancel my order? Can I include a receipt or a gift card on my package? Can I use multiple addresses on one order? Where does Fandom Gift ship from?
Refund & Exchange 2 What should I do in case of late or missing refunds? How long does it take to get a replacement or refund?